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Internal systems

Operational platforms

A single internal platform replacing the patchwork of spreadsheets, shared docs, and bolted-together SaaS tools your operations team has outgrown.

The problem

Your operations team runs on six spreadsheets, a shared inbox, and three SaaS tools that don't talk. Data is duplicated, reconciled by hand, and the moment someone is on vacation the work stalls. You've hit the limit of what off-the-shelf software can do for your real workflows.

The approach

We design and build a single operational platform unified around your data model and workflows — role-based, integrated, and intentionally shaped around the way your team actually works rather than a generic SaaS template.

What we deliver

Unified data model — orders, inventory, projects, customers
Role-based access for ops, finance, support, leadership
Workflow engine with status, routing, and exceptions
Custom dashboards and real-time KPIs
Integrations with CRM, ERP, accounting, payments
Audit logs, versioning, and change history
Reports and exports for finance and execs

Who this is for

  • Operations leaders running multi-team workflows
  • SMB and mid-market companies past the spreadsheet phase
  • Logistics, light-manufacturing, services, and field teams
  • Companies consolidating multiple legacy tools

Example engagements

  1. Order-to-cash platform replacing 4 spreadsheets and a folder of forms
  2. Field-service dispatch with real-time mobile updates
  3. Internal billing portal replacing a manual QuickBooks workflow
  4. Production-tracking system with role-based hand-offs

How we deliver operational platforms

Discovery, blueprint, milestone build, and rollout for a unified internal operations platform.

01

Discovery & blueprint

Document workflows end-to-end and produce a system blueprint with milestone plan.

2 weeks
02

Build & iterate

Weekly demos, incremental releases, integration with source systems, QA throughout.

8 weeks
03

Migrate & launch

Data migration, parallel run, cutover, training, and stabilisation.

2 weeks

Timeline & budget

Typical timeline

10–16 weeks

Most operational platforms ship in 10–16 weeks; multi-team rollouts and migrations take longer.

Typical budget

$25k–$150k

Typical budget is $25,000 to $150,000 depending on workflow count, user roles, and integrations.

Frequently asked questions

How is this different from Salesforce, NetSuite, or Odoo?

Off-the-shelf platforms force you to adapt your process to the software. A custom operational platform matches your specific workflows, terminology, and rules — and can evolve with the business.

Can you migrate data from our existing tools?

Yes. We extract from spreadsheets, legacy databases, and SaaS tools, clean the data, and import it with full audit trails.

Will it integrate with QuickBooks / Salesforce / our ERP?

Yes — operational platforms almost always need accounting, CRM, and ERP integrations, and we build them in from the start.

What does an operational platform cost?

Most engagements run $25,000 to $150,000. Larger multi-team replacements of legacy stacks run higher.

How long until it's usable?

Most platforms have an internal alpha within 4–6 weeks, with full rollout in 10–16 weeks.

Let's talk

Ready to start a project?

Tell us what you're trying to build and the outcome you need. We'll suggest a scope, timeline, and milestone-priced plan.

We will respond within 1 business day.

We will respond within 1 business day.